Terms & Conditions

Last updated: October 11, 2026

These Terms & Conditions apply when you use the website of Sadias Kitchen ("we", "our", "us") or place an order with us. By using the website or placing an order you agree to these terms.

1. Orders

• All orders are subject to availability and confirmation of the order price.
• An order is accepted once we confirm it by phone or on-screen.
• We reserve the right to refuse or cancel any order, for example if an item is unavailable.

2. Pricing & Payment

• Prices are shown in the local currency and include applicable taxes unless stated otherwise.
• Delivery charges are shown at checkout and may vary by branch or location.
• Payment is due at the time of ordering unless agreed otherwise.

3. Delivery

• Delivery times are estimates and may be affected by traffic, weather or order volume.
• Please provide an accurate address and reachable phone number; delays caused by incorrect details are not our responsibility.

4. Cancellations & Refunds

You may cancel an order before it is prepared. Once the order is prepared or dispatched, it can no longer be cancelled. If your order is incorrect or damaged, please contact us promptly so we can make it right.

5. Food & Allergens

Our dishes are prepared in a kitchen that handles common allergens. While we take care to keep information accurate, we cannot guarantee that any dish is free from allergens. Please inform us of any allergies before ordering.

6. Acceptable Use

• Do not misuse the website, attempt to disrupt it, or use it for unlawful purposes.
• All content, images and branding on the website belong to us or our licensors.

7. Liability

We are not liable for indirect or consequential losses arising from use of the website or delay in delivery, to the extent permitted by law. Nothing in these terms limits liability that cannot be limited by law.

8. Changes & Contact

We may update these terms from time to time; the latest version is available on this page. For any questions, contact our head office using the phone number, address or email in the website footer.